Privacy Policy

Effective Date: [5th January 2025]

Welcome to NovaSeeks! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.novaseeks.com (the “Website”). By using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our Website, we may collect different types of personal and non-personal information, including:

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:
✅ Name – To personalize your experience and process your orders.
✅ Email Address – For communication, order updates, and promotional offers.
✅ Phone Number – To provide support and delivery updates.
✅ Billing & Shipping Address – To process and deliver your orders.
✅ Payment Information – We use secure third-party payment processors and do not store your credit/debit card details.

1.2 Non-Personal Information

We also collect non-personal information automatically through cookies and analytics tools, including:
🔹 IP Address
🔹 Browser Type
🔹 Device Information
🔹 Pages Visited on Our Website
🔹 Time Spent on Our Website

2. How We Use Your Information

We use your information to provide you with the best possible shopping experience. Specifically, we use it for:

✅ Order Processing & Fulfillment – To process, verify, and ship your orders.
✅ Customer Support – To respond to inquiries and resolve issues.
✅ Marketing & Promotions – To send newsletters, special offers, and product updates (you can opt out anytime).
✅ Website Improvement – To analyze user behavior and improve our Website’s performance.
✅ Security & Fraud Prevention – To protect against fraudulent activities and ensure a secure shopping experience.

3. How We Protect Your Information

We take data security seriously and implement appropriate measures to protect your personal information:

🔹 Secure Payment Processing – We use SSL encryption and trusted third-party payment gateways.
🔹 Restricted Access – Only authorized personnel have access to your personal data.
🔹 Regular Security Checks – We monitor our Website for vulnerabilities and potential threats.

However, while we strive to protect your data, no method of transmission over the internet is 100% secure. Please take precautions to protect your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:

✅ Third-Party Service Providers – We share necessary details with payment processors, shipping companies, and email marketing platforms to process your orders and provide services.
✅ Legal Compliance – We may disclose information when required by law or to protect our legal rights.
✅ Business Transfers – If NovaSeeks undergoes a merger or acquisition, customer information may be part of the transferred assets.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:
✔ Remember your preferences
✔ Analyze website traffic
✔ Improve functionality and user experience

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of our Website.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage you to read their policies before providing any personal information.

7. Your Rights & Choices

You have the right to:

🔹 Access Your Data – Request a copy of the personal data we hold about you.
🔹 Correct Your Information – Update or correct any inaccurate details.
🔹 Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
🔹 Delete Your Data – Request the deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at Info@novaseeks.com

8. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us:

📧 Email: Info@novaseeks.com
📞 Phone: +1 9413056634
🌐 Website: www.novaseeks.com

Your privacy matters to us, and we are committed to ensuring a safe and secure shopping experience at NovaSeeks.